In the management apparatus of the branch "Rosseti Volga" (brand of PJSC "MRSK Volga") - "Penzenergo" held the final this year consultation meeting with consumers on issues related to the main activities of the company. The event was attended by Deputy Head of the Department of Service Implementation and Electricity Accounting Dmitry Zalepukhin and Deputy Head of the Department of Technological Connection Mark Panteleev.
Residents of Penza and the region who came to the meeting today were interested in the algorithm of obtaining services on technological connection to our networks. We also discussed issues of improving the quality of power supply to a number of settlements and specific households, Deputy Head of the Department of Service Implementation and Electricity Accounting of the branch "Penzenergo" Dmitry Zalepukhin said. During 2019, energy held more than 60 scheduled meetings with consumers in all districts of the Penza region.
More than 1.5 thousand consumers - individuals and legal entities - took part in the events with the participation of the management of production departments and branch. "These activities are effective for both sides. There is a qualitative exchange of information with the first source, - said Mark Panteleev, Deputy Head of the Department of Technological Connection of the branch "Penzenergo." - Consumers receive detailed answers to questions of interest to them from our specialists. We are information about problematic issues that require our operational intervention. Thanks to such meetings, many residents of the districts of the region learned about the possibility to apply for technological joining through a special service on the website of the company "Rosseti Volga." This 2019 innovation turned out to be in demand among the applicants, as all necessary documents can be submitted without leaving their settlement. It is very convenient and rational. "
Consultation meetings with consumers on issues related to the main activities of the company will continue in January, immediately after the New Year holidays.