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North-West Telecom

November 22, 2004

The Board of Directors of North-West Telecom JSC has taken a decision to introduce an Automated Billing System Based on the Amdocs Billing Suite Software Product

November 19, 2004 a meeting of the Board of Directors of  OJSC North-West Telecom was held and considered setting the introduction of a single automated billing system on the basis of Amdocs software as a priority area of the Company’s activities.

Amdocs Billing Suite has been selected as the software product for the introduction of the automated billing system as a result of a tender held among 20 domestic and foreign suppliers. The tender commission consisting of representatives of all interregional companies of the Svyazinvest holding and JSC Rostelecom worked for more than a year and a half to select an experienced supplier having the appropriate resources to launch such a project and presenting the best solution. The product offered by Amdocs is used by many companies, it has been tested and is reliable and has received the certificate of the RF Ministry of Communication for use by communication operators who have up to 33 million subscribers as their clients.  

The automated billing system is a software set intended for billing (i.e. for collecting and processing data on provided communication services), for full automation of subscriber departments operation, for payment control and for the formation of accounts.    

The introduction of one billing system in the companies of the holding in the framework of the billing transformation programme will make it possible to ensure a single technology of communication services provision, which, in its turn, will enhance the transparency of operators’ mutual payment system and reduce traffic losses. Besides, operators will be able to adopt a single rate schedule structure and to introduce new services in the entire territory of Russia. 

The introduction of the billing system will allow JSC North-West Telecom to:

  1. enhance the transparency of effecting the key clients servicing transactions, which will make it possible to increase the income growth considerably;
  2. in fact preclude the probability of errors in settlements with clients due to the use of a well-adjusted software that has already shown its advantages;
  3. introduce single standards for working with clients, which will make it possible to respond to their requirements quicker; 
  4. ensure a quick entry to the market and a quality support of new communication services in the Northwestern Federal District;
  5. create a single clients base, which will make it possible to provide single servicing to corporate clients with a branched regional network (such as, e.g., the Savings Bank);   
  6. improve the competitive capacity through providing a much more extensive range of services to clients than at the moment;
  7. take into account companies’ income in a better way;
  8. adopt a unified technical policy in the framework of the entire Svyazinvest holding;  
  9. ensure the possibility of information and personnel resources maneuvering;
  10. accelerate the launch of the single enterprise management system, simultaneously reducing the costs of its introduction;
  11. ensuring the quickest payback of investment in the Oracle project through: 
  • timely providing high-quality data to the financial system;
  • an axe reduction of the number of interfaces with different billing systems.

Commenting on the decision of the Board of Directors on the introduction of the billing system, Vladimir Akulich, General Manager of JSC North-West Telecom, said: “The introduction of the automated billing system on the basis of the Amdocs Billing Suite software product will make it possible to improve the efficiency of the company’s operation, which directly depends on the speed of collecting and processing the information. The operator receives important statistical information and can use it, e.g., for planning the further development of the network.  Statistics received in due time considerably improve the operation efficiency of many departments of the company:  the marketing department, economists, accountants, etc.”.

 

 

 

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