Chuvashenergo, a branch of IDGC of Volga, PJSC (a member of Rosseti Group of Companies), successfully certified compliance with the International Standard ISO 9001:2008 "Quality Management Systems. Requirements" and its Russian counterpart, GOST ISO 9001:2011.
The document was received from Russian Register International Certification Association, which is a member of IQNet International Association. This organization includes 55 countries of the world. The management system was evaluated in two phases. In the first phase, a preliminary review and analysis of documented information of the Quality Management System existing in the branch was held. In the second phase, specialists assessed the functioning and performance of the Quality Management System in the core business activities of Chuvashenergo: services for electric power transmission, operation and maintenance control, technological connection of power consuming devices operated by legal entities and individuals to electrical grids. No inconsistencies were identified as a result of the audit.
ISO certificate confirms the effectiveness of the management system operating in Chuvashenergo and also indicates that the core processes and functions, the responsibility and powers to implement them, the internal regulations, regulations and instructions are developed, well designed planning systems are in place, the business processes are designed to maximize consumer satisfaction, and quality is monitored at all stages of service provision.